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There is no tiered support queue to get through. Pick the route that matches your question and it reaches someone who can answer it directly.

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Sales & commercial

Pricing, packaging, contracts, procurement paperwork and anything about getting started.

sales@gemifier.io

Technical & integration

Connecting it up, shaping the rules, environments and keys. If you are scoping the work first, the five-step setup answers most of it.

support@gemifier.io

Partnerships

Platform providers, aggregators, agencies and product studios who want to resell or embed the engine.

business@gemifier.io

Reviewing us for a security team? Start with the security overview. It covers tenancy, key handling, permissions and what the platform does not have today. Send anything it does not answer to support@gemifier.io.

Automated mail from the platform is sent from noreply@gemifier.io. Allow it through your filters, and send anything that needs an answer to one of the addresses above.

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We reply within one business day, and usually faster on live chat.

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